How To Fix CRMS4_COMPL202 - SD Sales document type &1 is not supported as follow up document type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_COMPL - Output for Complanits

• Message number: 202

• Message text: SD Sales document type &1 is not supported as follow up document type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_COMPL202 - SD Sales document type &1 is not supported as follow up document type ?

  The SAP error message CRMS4_COMPL202 indicates that the specified Sales Document Type (SD Sales Document Type) is not supported as a follow-up document type in the context of CRM (Customer Relationship Management) processes. This error typically arises when there is an attempt to create a follow-up document (like a sales order or quotation) from a CRM transaction that is not configured to allow that specific sales document type.
  Cause:
  
  Configuration Issue: The sales document type you are trying to use as a follow-up document is not configured in the system to be used in this manner.
  Incompatibility: The document type may not be compatible with the CRM process you are trying to execute.
  Missing Customization: The necessary customization settings in the CRM or SD module may not have been set up to allow the specified document type as a follow-up.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings for Sales Document Types in both the SD and CRM modules.
  Ensure that the sales document type you are trying to use is correctly configured as a follow-up document type.
  
  
  
  Modify Document Type Settings:
  
  In the configuration settings, look for the section related to "Sales Document Types" and check if the document type is marked as a follow-up document type.
  If it is not, you may need to add it to the list of allowed follow-up document types.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to CRM and SD integration to understand the requirements for follow-up document types.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for CRM order management and VA01 for creating sales orders in SD.
  Customizing Paths: The specific paths in SPRO may vary based on your SAP version, so ensure you are looking in the correct areas for your system.
  User Roles and Authorizations: Ensure that the user attempting to create the follow-up document has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.