How To Fix CRMS4_COMPL201 - Process type &1 is not supported as follow up document type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_COMPL - Output for Complanits

• Message number: 201

• Message text: Process type &1 is not supported as follow up document type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_COMPL201 - Process type &1 is not supported as follow up document type ?

  The SAP error message CRMS4_COMPL201 indicates that the process type you are trying to use is not supported as a follow-up document type in the SAP CRM system. This error typically arises when there is an attempt to create a follow-up document (like a sales order, service order, etc.) from a CRM transaction that is not configured to allow that specific process type.
  Cause:
  
  Configuration Issue: The process type you are trying to use may not be configured in the system to allow follow-up documents. This can happen if the process type is not linked to the appropriate follow-up document types in the customizing settings.
  Incorrect Document Type: The document type you are trying to create may not be compatible with the selected process type.
  Missing Customization: The necessary customization settings for the follow-up document type may not have been set up in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Sales Order Management > Define Process Types.
  Verify that the process type you are using is correctly configured to allow the creation of the desired follow-up document type.
  
  
  
  Link Process Type to Follow-Up Document:
  
  Ensure that the process type is linked to the appropriate follow-up document types. This can be done in the same configuration area mentioned above.
  If necessary, add the required follow-up document types to the process type.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type you are trying to create. Ensure that it is compatible with the process type you are using.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details on the process types and their allowed follow-up document types.
  
  
  
  Testing:
  
  After making any changes, test the process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for managing CRM orders, or SE11 for checking table definitions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Authorization: Ensure that the user has the necessary authorizations to create follow-up documents.
  
  If the issue persists after checking the configuration and settings, it may be beneficial to consult with your SAP Basis or functional team for further investigation.