How To Fix CRMS4_COMPL020 - Complaint item could not be deleted as notes are assigned.

CRMS4_COMPL020 - Overview

• Message type: E = Error

• Message class: CRMS4_COMPL - Output for Complanits

• Message number: 020

• Message text: Complaint item could not be deleted as notes are assigned.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_COMPL020 - Complaint item could not be deleted as notes are assigned. ?

  The SAP error message CRMS4_COMPL020 indicates that a complaint item cannot be deleted because there are notes assigned to it. This is a common issue in SAP Customer Relationship Management (CRM) when trying to manage complaint items that have associated notes or attachments.
  
  Cause:
  The primary cause of this error is that the complaint item you are trying to delete has one or more notes (or attachments) linked to it. SAP enforces data integrity rules that prevent the deletion of items that have dependencies, such as notes, to ensure that no important information is lost.
  
  Solution:
  To resolve this error, you need to remove the notes associated with the complaint item before attempting to delete it. Here are the steps you can follow:
  
  
  Access the Complaint Item:
  
  Navigate to the complaint item in the SAP CRM system.
  
  
  
  View Assigned Notes:
  
  Check for any notes or attachments that are linked to the complaint item. This can usually be done