How To Fix CRMS4_BSP110 - Cannot read data for the contract items added.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP - Message class for business solution portfolio

• Message number: 110

• Message text: Cannot read data for the contract items added.

What causes this issue?

Data in the service contract item or the subscription contract item that
has been added to the business solution portfolio cannot be read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP110 - Cannot read data for the contract items added. ?

  The SAP error message CRMS4_BSP110 ("Cannot read data for the contract items added") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue retrieving data related to contract items. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted entries related to the contract items.
  Authorization Issues: The user may not have the necessary authorizations to access the contract data.
  Configuration Issues: There could be configuration problems in the CRM system that prevent the proper retrieval of contract item data.
  System Performance: If the system is under heavy load, it may fail to retrieve data in a timely manner.
  BSP Application Issues: The Business Server Pages (BSP) application may have bugs or issues that prevent it from functioning correctly.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the contract items.
  Run consistency checks or reports to identify any missing or inconsistent data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access contract data. This can be checked using transaction SU53 to analyze authorization failures.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to contract management in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting it.
  
  
  
  BSP Application Debugging:
  
  If you suspect that the issue is related to the BSP application, you can enable debugging for the BSP application to identify any errors in the code.
  Check for any recent changes or updates to the BSP application that may have introduced the issue.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and contracts.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to contract management and BSP applications for additional insights.
  
  By systematically addressing these areas, you should be able to identify the root cause of the error and implement an appropriate solution.