How To Fix CRMS4_AD_BILL020 - External document type &1 does not exist

CRMS4_AD_BILL020 - Overview

• Message type: E = Error

• Message class: CRMS4_AD_BILL - Social Services Billing

• Message number: 020

• Message text: External document type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_AD_BILL020 - External document type &1 does not exist ?

  The SAP error message CRMS4_AD_BILL020 indicates that the external document type specified in the system does not exist. This error typically occurs in the context of billing or document processing within the SAP CRM (Customer Relationship Management) module.
  
  Cause:
  
  Incorrect Document Type: The external document type specified in the transaction or configuration does not match any existing document types in the system.
  
  Configuration Issues: The document type may not have been properly configured in the system.
  Data Entry Error: There may be a typographical error in the document type entered by the user.
  Missing Customization: If the system has been customized, the necessary document types may not have been created or activated.
  
  
  Solution:
  
  Verify Document Type: Check the document type being used in the transaction. Ensure that it is correctly spelled and formatted.
  Check Configuration:
  Go to the relevant configuration settings in SAP (usually found in SPRO under the CRM or Billing sections).
  Ensure that the external document type is