How To Fix CRMS4_AD_BILL013 - Payment family does not exist

CRMS4_AD_BILL013 - Overview

• Message type: E = Error

• Message class: CRMS4_AD_BILL - Social Services Billing

• Message number: 013

• Message text: Payment family does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_AD_BILL013 - Payment family does not exist ?

  The SAP error message CRMS4_AD_BILL013 indicates that the payment family does not exist in the system. This error typically arises in the context of billing or payment processing within the SAP Customer Relationship Management (CRM) module, particularly when dealing with billing documents or payment transactions.
  
  Cause:
  
  Missing Configuration: The payment family may not have been configured in the system. This could be due to a missing entry in the relevant configuration tables or settings.
  Incorrect Data Entry: There may be a typo or incorrect data entry when trying to reference the payment family.
  Transport Issues: If the configuration was recently transported from another system (e.g., from development to production), the transport may not have included the necessary payment family data.
  Version Mismatch: If there are discrepancies between the versions of the software or components being used, it may lead to this error.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for payment families in SAP. This is usually