How To Fix CRMS4_AD_BILL012 - NCD posting key does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_AD_BILL - Social Services Billing

• Message number: 012

• Message text: NCD posting key does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_AD_BILL012 - NCD posting key does not exist ?

  The SAP error message CRMS4_AD_BILL012 with the description "NCD posting key does not exist" typically occurs in the context of billing or invoicing processes within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to find a valid posting key for a Non-Contractual Document (NCD) during the billing process.
  Causes:
  
  Missing Posting Key Configuration: The posting key required for the transaction is not defined in the system. Posting keys are essential for determining how line items are processed in financial accounting.
  Incorrect Document Type: The document type being used may not be configured correctly to allow for the posting key in question.
  Custom Development Issues: If there are custom developments or enhancements in the billing process, they may not be handling posting keys correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or use the required posting key.
  
  Solutions:
  
  
  Check Posting Key Configuration:
  
  Go to the SAP configuration (SPRO) and navigate to the relevant area for financial accounting.
  Check the configuration for posting keys under Financial Accounting > General Ledger Accounting > Document Entry > Define Posting Keys.
  Ensure that the posting key for NCD is defined and active.
  
  
  
  Review Document Type Settings:
  
  Verify the settings for the document type being used in the billing process.
  Ensure that the document type is correctly linked to the appropriate posting keys.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles posting keys.
  Debug the process to identify where the error is occurring.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the billing operation.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making any changes, perform testing in a development or quality assurance environment to ensure that the issue is resolved before moving to production.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on posting keys and billing processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (G/L Account Document Entry) and VF01 (Create Billing Document) to understand where the error may be occurring.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.