How To Fix CRMOST702 - Design object &1 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 702

• Message text: Design object &1 was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST702 - Design object &1 was not found ?

  The SAP error message CRMOST702, which states "Design object &1 was not found," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to locate a specific design object that is referenced in a transaction or process. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  Missing Design Object: The design object (e.g., a business role, UI component, or other configuration) may not exist in the system. This could be due to deletion or it never being created.
  Incorrect Configuration: The configuration settings may be incorrect, leading the system to look for a design object that is not properly defined.
  Transport Issues: If the design object was transported from another system (e.g., from development to production), there may have been issues during the transport process, resulting in the object not being available.
  Authorization Issues: The user may not have the necessary authorizations to access the design object, leading to the perception that it does not exist.
  System Upgrade or Changes: Changes made during a system upgrade or patching may have affected the availability of certain design objects.
  
  Solutions:
  
  Check Object Existence: Verify if the design object referenced in the error message actually exists in the system. You can do this by using transaction codes like SE80 (Object Navigator) or SE11 (Data Dictionary) to search for the object.
  Review Configuration: Ensure that the configuration settings related to the design object are correct. This may involve checking the customizing settings in transaction SPRO.
  Transport Logs: If the object was supposed to be transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  Authorization Check: Ensure that the user has the necessary authorizations to access the design object. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  Recreate the Object: If the design object is missing and cannot be found, you may need to recreate it based on the requirements.
  Consult Documentation: Review SAP documentation or notes related to the specific design object to ensure that all necessary steps have been followed for its configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.
  SAP Support: If the issue persists and cannot be resolved, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRMOST702 error and implement a suitable solution.