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Message type: E = Error
Message class: CRMOST - Messages for Customer Management Open Services Tool
Message number: 701
Message text: Object model could not be read
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRMOST701
- Object model could not be read ?The SAP error message CRMOST701: Object model could not be read typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with the object model configuration or data retrieval. This error can arise due to various reasons, including inconsistencies in the data model, missing or corrupted entries, or issues with the underlying database.
Causes:
- Data Inconsistencies: There may be inconsistencies in the object model data, such as missing entries or incorrect relationships between objects.
- Configuration Issues: The object model may not be properly configured in the system, leading to difficulties in reading the model.
- Authorization Issues: The user may not have the necessary authorizations to access certain objects or data within the CRM system.
- Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can prevent the object model from being read.
- Transport Issues: If the object model was recently transported from another system, there may have been issues during the transport process.
Solutions:
- Check Configuration: Review the configuration of the object model in the CRM system. Ensure that all necessary objects and relationships are correctly defined.
- Data Consistency Check: Use transaction codes like
CRMD_ORDER
orCRMD_ORDERADM_H
to check for inconsistencies in the data. You may also want to run consistency checks or reports to identify any issues.- Authorization Check: Verify that the user encountering the error has the appropriate authorizations to access the object model. You can check this in transaction
SU53
or by reviewing the user's roles and authorizations.- Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. Look for any error logs or issues that may indicate a problem.
- Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
- SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
- System Restart: In some cases, a simple restart of the application server or the entire system may resolve transient issues.
Related Information:
CRMD_ORDER
, SE11
(Data Dictionary), and SE80
(Object Navigator) for troubleshooting.By following these steps, you should be able to diagnose and resolve the CRMOST701 error in your SAP CRM system.
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