How To Fix CRMOST631 - Create service not supported for compound services; flag will be deleted


CRMOST631 - Overview

  • Message type: E = Error

  • Message class: CRMOST - Messages for Customer Management Open Services Tool

  • Message number: 631

  • Message text: Create service not supported for compound services; flag will be deleted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMOST631 - Create service not supported for compound services; flag will be deleted ?
    The SAP error message CRMOST631 indicates that the system is attempting to create a service for a compound service, which is not supported. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders or service requests that involve compound services.
    
    Cause: The error arises because: A compound service is a service that is made up of multiple individual services. In SAP CRM, certain operations may not be allowed on compound services, such as creating a new service or modifying existing ones. The system is trying to perform an operation that is not valid for compound services, leading to the deletion of the flag that indicates the service creation.
    Solution: To resolve this error, consider the following steps: Check Service Type: Ensure that you are not trying to create a service for a compound service. If you need to create a service, it should be for a standard service instead. Review Configuration:

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