How To Fix CRMOST619 - To save or navigate further you must first maintain parent of nodes &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMOST - Messages for Customer Management Open Services Tool

  • Message number: 619

  • Message text: To save or navigate further you must first maintain parent of nodes &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMOST619 - To save or navigate further you must first maintain parent of nodes &1 ?

    The SAP error message CRMOST619 typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to save or navigate further in a transaction without maintaining the required parent nodes of a hierarchy or structure. This error indicates that there are missing or incomplete entries in the parent nodes that need to be addressed before proceeding.

    Cause:

    1. Incomplete Hierarchy: The parent node of the current node is not maintained or is incomplete. This could happen if you are trying to create or modify a record that is part of a hierarchical structure (like organizational units, products, etc.) and the parent node is not defined.
    2. Data Integrity Issues: There may be data integrity issues where the system expects certain relationships to be established between nodes, and these relationships are not properly defined.
    3. Configuration Issues: There might be configuration settings in the CRM system that require certain parent-child relationships to be established before saving.

    Solution:

    1. Maintain Parent Nodes: Navigate to the relevant area in the CRM where the parent node should be defined. Ensure that the parent node is created and properly maintained. This may involve:

      • Creating a new parent node if it does not exist.
      • Editing an existing parent node to ensure it has the necessary attributes and relationships.
    2. Check Hierarchical Structure: Review the hierarchical structure to ensure that all nodes are correctly linked. You may need to use transaction codes like CRMD_ORDER or similar, depending on the context of your work.

    3. Data Validation: Validate the data you are trying to save. Ensure that all mandatory fields are filled out and that the relationships between nodes are correctly established.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on maintaining parent nodes in the context of the transaction you are working with.

    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the CRM structure, such as CRMD_ORDER, BP (Business Partner), or others depending on your specific use case.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be specific fixes or updates that address this issue.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify parent nodes in the system.

    By addressing the parent node requirements, you should be able to resolve the CRMOST619 error and proceed with your transaction.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker