How To Fix CRMOST617 - Service object name cannot start with a digit

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 617

• Message text: Service object name cannot start with a digit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST617 - Service object name cannot start with a digit ?

  The SAP error message CRMOST617 indicates that the service object name you are trying to create or use cannot start with a digit. This is a validation rule in SAP to ensure that service object names follow a specific naming convention.
  Cause:
  The error occurs when:
  
  You attempt to create or modify a service object (like a service request, service order, etc.) and the name you provide starts with a numeric character (0-9).
  The naming convention for service objects in SAP requires that the name starts with an alphabetic character (A-Z, a-z).
  
  Solution:
  To resolve this error, you should:
  
  Change the Service Object Name: Modify the name of the service object you are trying to create or use so that it starts with a letter instead of a digit. For example, if your intended name is "123Service", change it to "Service123" or "A123Service".
  Follow Naming Conventions: Ensure that any future service object names adhere to the naming conventions set by SAP, which typically require names to start with a letter and may have other restrictions (like length and allowed characters).
  
  Related Information:
  
  SAP Documentation: Check the SAP Help Portal or the specific documentation for your version of SAP CRM for more details on naming conventions and restrictions.
  SAP Notes: Look for any relevant SAP Notes that might provide additional context or updates regarding this error message.
  Testing: After making the changes, test the creation or modification of the service object again to ensure that the error is resolved.
  
  If you continue to experience issues after making these changes, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.