How To Fix CRMOST401 - Locking Customizing objects failed; they are currently locked by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 401

• Message text: Locking Customizing objects failed; they are currently locked by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST401 - Locking Customizing objects failed; they are currently locked by &1 ?

  The SAP error message CRMOST401 indicates that there is an issue with locking customizing objects in the SAP system. This error typically occurs when a user or process attempts to modify or access a customizing object that is currently locked by another user or process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Concurrent Access: Another user or process is currently editing or has locked the customizing object you are trying to access.
  Long-Running Transactions: A transaction that modifies the customizing object is taking longer than expected, causing the lock to persist.
  System Errors: Sometimes, system errors or crashes can leave locks in place that should have been released.
  Transport Requests: If the object is part of a transport request that is currently being processed, it may be locked.
  
  Solution:
  
  
  Identify the Lock:
  
  Use transaction SM12 to view and manage locks. You can check which user or process is holding the lock on the customizing object.
  Look for the object name or the user ID that is causing the lock.
  
  
  
  Release the Lock:
  
  If you have the necessary authorizations, you can manually delete the lock entry in SM12. Be cautious when doing this, as it may disrupt the work of the user who holds the lock.
  If the lock is held by a user who is no longer active, you may need to contact your system administrator to release the lock.
  
  
  
  Wait and Retry:
  
  If the lock is temporary (e.g., due to a user currently working on the object), you may need to wait until the user completes their work and the lock is released automatically.
  
  
  
  Check for Long-Running Transactions:
  
  If you suspect that a transaction is taking too long, you can check transaction SM66 (Global Work Process Overview) to see if there are any long-running processes that might be holding the lock.
  
  
  
  Review Transport Requests:
  
  If the object is part of a transport request, ensure that the transport is completed or check the status of the transport in transaction SE09 or SE10.
  
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are used to prevent data inconsistencies when multiple users are trying to access or modify the same data simultaneously.
  User Communication: If you are in a collaborative environment, communicate with your team members to ensure that no one else is working on the same customizing object.
  Documentation: Refer to SAP documentation or help resources for more detailed information on locking mechanisms and best practices for managing locks in the system.
  
  By following these steps, you should be able to resolve the CRMOST401 error and continue working with the customizing objects in your SAP system.