How To Fix CRMOST312 - Authorization &1 is not assigned to user &2 for &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 312

• Message text: Authorization &1 is not assigned to user &2 for &3

What causes this issue?

You need the following authorizations to use the Web services tool:
Authorization object S_DEVELOP
DEVCLASS: $WS_BOL_GEN
OBJTYPE: FUGR, WEBI, STRU, TABL, TTYP, WEBS
OBJNAME: <name of service object>
P_GROUP: *
ACTVT: 01, 02, 03, 06, 07
Authorization object S_ICF_ADM
ICF_TYPE: NODE
ACTVT: 01, 06
Authorization object S_GUI
ACTVT: 02
Authorization object S_SRT_ADM
ACTVT: 43
WS_NAME: <name of service object>
Authorization object CRM_WST (only for transporting service objects)
USAGE: S / 1 / T
ACTVT: 21
OBJ_NAME: <name of service object>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If you do not have these authorizations, some functions (for example
edit, activate) might be disabled.

System Response

How to fix this error?

Contact your power user for the necessary authorizations.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST312 - Authorization &1 is not assigned to user &2 for &3 ?

  The SAP error message CRMOST312 indicates that a specific authorization object is not assigned to the user attempting to perform an action in the SAP CRM system. The message format typically includes three placeholders:
  
  &1: The name of the authorization object that is missing.
  &2: The user ID of the person trying to perform the action.
  &3: The specific action or transaction that the user is trying to execute.
  
  Cause
  The error occurs when:
  
  The user does not have the necessary authorization to perform the action associated with the specified authorization object.
  The user's role or profile does not include the required permissions for the action they are trying to execute.
  There may be a configuration issue in the authorization roles assigned to the user.
  
  Solution
  To resolve the CRMOST312 error, follow these steps:
  
  
  Identify the Authorization Object: Check the error message to identify the specific authorization object (represented by &1) that is causing the issue.
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID (&2).
  Click on the "Roles" tab to see the roles assigned to the user.
  
  
  
  Review Role Authorizations:
  
  Use transaction PFCG (Role Maintenance) to review the roles assigned to the user.
  Check if the required authorization object is included in the role's authorization profile.
  
  
  
  Modify Role if Necessary:
  
  If the authorization object is missing, you may need to add it to the role.
  Ensure that the necessary authorizations are granted for the specific action or transaction.
  
  
  
  Generate Profile: After making changes to the role, regenerate the profile to ensure that the changes take effect.
  
  
  Test the Changes: Have the user log out and log back in, then attempt to perform the action again to see if the issue is resolved.
  
  
  Related Information
  
  Authorization Objects: These are used in SAP to control access to various functions and data. Each object can have multiple fields that define the specific permissions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for auditing user authorizations.
  Security Audits: Regularly review user roles and authorizations to ensure compliance with security policies and to prevent unauthorized access.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP security team or administrator for further investigation and assistance.