How To Fix CRMOST307 - Execution of query &1 failed due to following error: &2 (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 307

• Message text: Execution of query &1 failed due to following error: &2 (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST307 - Execution of query &1 failed due to following error: &2 (&3) ?

  The SAP error message CRMOST307 indicates that there was a failure in executing a query, and it provides specific details about the error. The message format typically includes the query identifier (&1), the error description (&2), and an additional error code or information (&3). 
  Causes:
  
  Database Issues: The query may fail due to issues with the underlying database, such as connectivity problems, database locks, or performance issues.
  Query Syntax Errors: There may be a syntax error in the query itself, which prevents it from being executed properly.
  Authorization Issues: The user executing the query may not have the necessary authorizations to access the data or execute the query.
  Data Model Changes: Changes in the data model or structure (e.g., changes in tables, fields, or relationships) can lead to query execution failures.
  System Configuration: Incorrect configuration settings in the SAP system can also lead to query execution errors.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues. You can check the database logs for any errors.
  Review Query Syntax: If you have access to the query definition, review it for any syntax errors or inconsistencies. Correct any issues found.
  Verify Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to execute the query. You may need to consult with your SAP security team.
  Analyze System Logs: Look at the SAP system logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Check for Data Model Changes: If there have been recent changes to the data model, verify that the query is still valid and compatible with the current data structure.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the error message CRMOST307.
  Recreate the Query: If the query is complex and you cannot identify the issue, consider recreating the query from scratch to ensure it is correctly defined.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the query definition.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  Documentation: Review SAP documentation related to CRM and query execution for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the CRMOST307 error and implement a solution.