How To Fix CRMOST306 - Execution of query &1 failed due to following error: &2 (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 306

• Message text: Execution of query &1 failed due to following error: &2 (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST306 - Execution of query &1 failed due to following error: &2 (&3) ?

  The SAP error message CRMOST306 indicates that there was a failure in executing a query, and it provides specific details about the error. The placeholders &1, &2, and &3 will be replaced with specific information related to the query and the error encountered.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Database Issues: There may be a problem with the database connection or the database itself, such as a timeout or a deadlock.
  Query Syntax Errors: The query being executed may have syntax errors or may not be properly formed.
  Data Issues: There may be issues with the data being queried, such as missing or corrupted data.
  Authorization Issues: The user executing the query may not have the necessary permissions to access the data or execute the query.
  System Configuration: There may be configuration issues in the SAP system that affect query execution.
  
  Solution:
  To resolve the CRMOST306 error, you can take the following steps:
  
  Check the Error Details: Look at the specific error message provided in the placeholders &2 and &3 to understand the nature of the error.
  Review the Query: If you have access to the query, review its syntax and ensure it is correctly formed.
  Database Connection: Check the database connection settings and ensure that the database is up and running without issues.
  Data Integrity: Verify the integrity of the data being queried. Look for any missing or corrupted records.
  User Permissions: Ensure that the user executing the query has the necessary authorizations to access the data.
  System Logs: Check the system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that may provide more context.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), or ST22 (Dump Analysis) to investigate further.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMOST306 error in your SAP system.