How To Fix CRMOI013 - Service definition was changed after last template change.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOI - Messages for CRM Office Integration

• Message number: 013

• Message text: Service definition was changed after last template change.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOI013 - Service definition was changed after last template change. ?

  The SAP error message CRMOI013 indicates that a service definition has been modified after the last change to a template. This typically occurs in the context of SAP CRM (Customer Relationship Management) when working with service orders, service requests, or similar objects that rely on service definitions.
  
  Cause:
  The error arises when:
  
  A service definition (which includes details about the service, such as its parameters, pricing, or other attributes) has been altered after a template was last saved or modified.
  The system detects that the current state of the service definition does not match the state that was used when the template was last updated, leading to inconsistencies.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Service Definition Changes:
  
  Review the changes made to the service definition. Identify what modifications were made after the last template change.
  
  
  
  Update the Template:
  
  If the service definition has changed, you may need to update the template to reflect these