How To Fix CRMOI012 - ActiveX is disabled, but required for using this template.

CRMOI012 - Overview

• Message type: E = Error

• Message class: CRMOI - Messages for CRM Office Integration

• Message number: 012

• Message text: ActiveX is disabled, but required for using this template.

What causes this issue?

Template Designer for a MS Word template as well as the usage of the MS
Word templates at run time (via button "New with Template") require that
ActiveX is enabled in the browser.
Template Designer for a PDF template does not necessarily require
ActiveX: If ActiveX is enabled, the Adobe Life Cycle Designer is started
when pressing button "Start Designer", if ActiveX is not enabled, Adobe
Life Cycle Designer can be started manually on the computer. At runtime
the PDF Template does not require that ActiveX is enabled.

System Response

Design Time: Word is not opened in the Template Designer after pressing
button "Start Designer".
or
Run Time: Word is not opened in an overview page, attachment assignment
block after pressing button "New with Template" and choosing an existing
template from the popup.

How to fix this error?

The following browser settings (security settings) must be activated
for "Local Intranet":
Active Scripting
Run Active X Controls and plug-ins
Initialize and script ActiveX controls not marked as safe
For details please refer to note 1018674.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOI012 - ActiveX is disabled, but required for using this template. ?

  The SAP error message CRMOI012 indicates that ActiveX controls are disabled in your browser or system settings, which are required for using certain SAP templates or functionalities. This is commonly encountered in environments where SAP GUI for HTML (Web GUI) is used, particularly when dealing with web-based applications that rely on ActiveX technology.
  
  Cause:
  
  ActiveX Controls Disabled: The most common cause of this error is that ActiveX controls are disabled in your Internet Explorer settings or the security settings of your browser.
  Browser Compatibility: Some browsers do not support ActiveX controls, as they are primarily supported by Internet Explorer.
  Group Policy Restrictions: In corporate environments, group policies may restrict the use of ActiveX controls for security reasons.
  
  
  Solution:
  To resolve the CRMOI012 error, you can follow these steps:
  
  
  Enable ActiveX Controls in Internet Explorer:
  
  Open Internet Explorer.
  Go to Tools (gear icon) > Internet Options.
  Click on the Security tab.
  Select the Internet zone and click on Custom level....
  Scroll down to