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Message type: E = Error
Message class: CRMOI - Messages for CRM Office Integration
Message number: 001
Message text: Service definition name must not be empty
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CRMOI001
- Service definition name must not be empty ?The SAP error message CRMOI001: Service definition name must not be empty typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to create or modify a service definition, but the required field for the service definition name has not been filled in.
Cause:
- Empty Field: The most common cause of this error is that the field for the service definition name is left blank when you are trying to create or save a service definition.
- Incorrect Configuration: There may be issues with the configuration of the service definition in the system.
- User Input Error: The user may have overlooked entering the service definition name due to oversight.
Solution:
- Enter a Service Definition Name: Ensure that you fill in the service definition name field with a valid name before saving or creating the service definition.
- Check Required Fields: Review the form to ensure that all required fields are filled out correctly. Look for any other fields that may also be mandatory.
- Validation: If you are using a custom transaction or program, ensure that the validation logic is correctly implemented to check for empty fields before submission.
- Review Configuration: If the issue persists, check the configuration settings related to service definitions in your SAP system to ensure everything is set up correctly.
Related Information:
CRMD_ORDER
or CRMD_ORDERADM_H
to manage service definitions.If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.
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