How To Fix CRMN_REPORT101 - & documents found for selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 101

• Message text: & documents found for selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT101 - & documents found for selection criteria ?

  The SAP error message CRMN_REPORT101 typically indicates that no documents were found that match the selection criteria specified in a report or query within the SAP Customer Relationship Management (CRM) module. This can occur in various contexts, such as when generating reports or searching for specific records.
  Cause:
  
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria entered do not match any existing records in the database. This could be due to:
  
  Incorrect date ranges.
  Wrong status filters.
  Specific customer or product IDs that do not exist.
  Filters that are too restrictive.
  
  
  
  Data Not Yet Entered: If the system is new or if recent transactions have not been recorded, there may simply be no data available that meets the criteria.
  
  
  Authorization Issues: Sometimes, users may not have the necessary permissions to view certain records, leading to the impression that no data exists.
  
  
  System Configuration: There may be issues with the configuration of the CRM system that prevent certain documents from being displayed.
  
  
  Solution:
  
  
  Review Selection Criteria: Double-check the criteria you have entered. Ensure that:
  
  The date ranges are correct and encompass the expected data.
  The filters are not too restrictive.
  You are searching for the correct document types.
  
  
  
  Check Data Entry: Verify that the data you are looking for has been entered into the system. You may want to check with colleagues or review recent transactions.
  
  
  User Authorizations: Ensure that you have the necessary permissions to view the documents. If you suspect authorization issues, contact your system administrator.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for the specific report or transaction you are using. There may be specific guidelines or known issues related to the report.
  
  
  System Configuration: If you suspect a configuration issue, consult with your SAP Basis or CRM administrator to ensure that the system is set up correctly and that all necessary data is being captured.
  
  
  Testing with Broader Criteria: Try running the report with broader or different criteria to see if any results are returned. This can help identify if the issue is with the specific criteria used.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and the solutions they found.
  Training and Documentation: If you are frequently encountering issues with reports, consider additional training or reviewing documentation on how to effectively use the reporting tools in SAP CRM.
  
  If the problem persists after trying these solutions, it may be necessary to escalate the issue to your IT support team or SAP support for further investigation.