How To Fix CRMM_IC_FRAMEWORK154 - JCO service user &1 does not have required credentials: &2 missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 154

• Message text: JCO service user &1 does not have required credentials: &2 missing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK154 - JCO service user &1 does not have required credentials: &2 missing. ?

  The SAP error message CRMM_IC_FRAMEWORK154 indicates that the JCO (Java Connector) service user does not have the required credentials to access the system. This typically occurs in the context of SAP CRM (Customer Relationship Management) when there are issues with the configuration of the JCO connection or the user permissions.
  Cause:
  
  Missing Authorization: The JCO service user does not have the necessary authorizations to perform the required actions in the SAP system.
  Incorrect User Credentials: The credentials (username/password) for the JCO service user may be incorrect or not properly configured.
  Configuration Issues: There may be issues in the configuration of the JCO connection, such as incorrect parameters or settings.
  User Lock: The JCO service user might be locked or inactive in the SAP system.
  
  Solution:
  
  
  Check User Credentials:
  
  Verify that the JCO service user credentials (username and password) are correct.
  Ensure that the user is not locked or inactive.
  
  
  
  Review Authorizations:
  
  Check the authorization roles assigned to the JCO service user. Ensure that the user has the necessary authorizations to access the required transactions and data.
  You can use transaction SU01 to check the user details and transaction PFCG to review and modify roles.
  
  
  
  Configuration Review:
  
  Review the JCO connection configuration in the SAP system. Ensure that all parameters are correctly set, including the destination, user, and password.
  Check the JCO configuration in the relevant Java application or middleware that is connecting to SAP.
  
  
  
  Test Connection:
  
  Use transaction SM59 to test the RFC connection associated with the JCO service user. This can help identify if there are any connectivity issues.
  
  
  
  Check Logs:
  
  Review the application logs and SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to JCO connections and authorization issues for further guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SM59: RFC Destinations
  SLG1: Application Log
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to JCO connections and authorization.
  
  
  SAP Community: Consider checking the SAP Community forums for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMM_IC_FRAMEWORK154 error message.