How To Fix CRMCO_IS004 - Could not select any transactions/items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMCO_IS - CRM/CO Integration: Reporting

• Message number: 004

• Message text: Could not select any transactions/items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMCO_IS004 - Could not select any transactions/items ?

  The SAP error message CRMCO_IS004: Could not select any transactions/items typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with transaction processing or item selection in a sales order, service order, or similar documents.
  Causes:
  
  No Data Available: The most common cause is that there are no transactions or items available that meet the selection criteria specified in the transaction.
  Selection Criteria Issues: The filters or selection criteria applied may be too restrictive, leading to no results being returned.
  Authorization Issues: The user may not have the necessary authorizations to view or select the transactions/items.
  Data Inconsistencies: There may be inconsistencies or issues with the underlying data in the database, such as missing or incomplete records.
  System Configuration: Incorrect configuration settings in the CRM system could lead to issues in transaction/item selection.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria to ensure they are not too restrictive. Try broadening the filters to see if any transactions/items can be selected.
  Verify Data Availability: Ensure that there are indeed transactions or items available in the system that meet the criteria. You can do this by checking the relevant tables or using other reports.
  User Authorizations: Confirm that the user has the necessary authorizations to access the transactions/items. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks on the relevant data to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the data.
  System Configuration Review: If the issue persists, review the system configuration settings related to transaction processing in CRM. This may require assistance from a system administrator or SAP consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be used to manage transactions in CRM.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the context of transaction processing and item selection.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.