How To Fix CRMCO_IS002 - Orders selected have different object currencies

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMCO_IS - CRM/CO Integration: Reporting

• Message number: 002

• Message text: Orders selected have different object currencies

What causes this issue?

You have selected cost collectors that have different object currencies.
The report can display the total of values from several cost collectors
and when values with different currencies are totaled, the report
displays an incorrect total in the object currency.

System Response

The data is totaled in the object currency and displayed in the currency
&V1&.

How to fix this error?

Analyze the data in the controlling area currency or total the values
using cost collectors that have the same object currency.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMCO_IS002 - Orders selected have different object currencies ?

  The SAP error message CRMCO_IS002 indicates that the orders you are trying to process have different object currencies. This typically occurs in scenarios where you are attempting to perform operations (like reporting, billing, or transferring data) on multiple orders that are not in the same currency.
  Cause:
  
  Different Currencies: The primary cause of this error is that the selected orders are created in different currencies. For example, one order might be in USD while another is in EUR.
  Configuration Issues: There may be configuration settings in the system that allow for multiple currencies but do not handle them correctly during certain operations.
  Data Entry Errors: Sometimes, data entry errors can lead to inconsistencies in currency settings for orders.
  
  Solution:
  
  Check Order Currencies: Review the currencies of the selected orders. You can do this by checking the order details in the SAP CRM system. Ensure that all selected orders are in the same currency.
  Select Orders with Same Currency: If you need to process multiple orders, ensure that you only select orders that share the same currency.
  Currency Conversion: If necessary, consider converting the currencies of the orders to a common currency before processing them together. This may involve creating new orders or adjusting existing ones.
  Configuration Review: If this issue occurs frequently, review the configuration settings related to currency handling in your SAP system. Ensure that the system is set up to handle multiple currencies appropriately.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling currency-related issues in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER to view and manage orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to currency handling in your version of SAP.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up to allow for operations involving multiple currencies.
  Testing: If changes are made to the configuration or data, conduct thorough testing to ensure that the issue is resolved and does not affect other functionalities.
  
  By following these steps, you should be able to resolve the CRMCO_IS002 error and successfully process your orders.