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Message type: E = Error
Message class: CRMCIC_ASP - CIC: ASP
Message number: 006
Message text: No applications are defined
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRMCIC_ASP006
- No applications are defined ?The SAP error message CRMCIC_ASP006 ("No applications are defined") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the interaction center (IC) or when trying to access certain functionalities that require specific application definitions.
Cause:
The error usually arises due to one of the following reasons:
Missing Application Configuration: The system does not have any applications defined for the interaction center or the specific area you are trying to access. This could be due to a lack of configuration or an incomplete setup.
Authorization Issues: The user may not have the necessary authorizations to access the defined applications, leading to the system not being able to retrieve the application data.
System or Data Inconsistencies: There may be inconsistencies in the system data or configuration that prevent the applications from being recognized.
Solution:
To resolve the error, you can take the following steps:
Check Application Configuration:
- Go to the transaction code SPRO (SAP Project Reference Object).
- Navigate to SAP Customizing Implementation Guide > Customer Relationship Management > Interaction Center > Basic Settings > Define Applications.
- Ensure that the necessary applications are defined and configured correctly.
Review User Authorizations:
- Check the user roles and authorizations to ensure that the user has the necessary permissions to access the applications.
- Use transaction code SU53 to analyze authorization issues after the error occurs.
Check for System Updates:
- Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes related to this error.
Consult SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
Testing and Validation:
- After making changes, test the functionality again to ensure that the error is resolved.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.
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