How To Fix CRMCIC_ASP004 - Choose position for application '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMCIC_ASP - CIC: ASP

• Message number: 004

• Message text: Choose position for application '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMCIC_ASP004 - Choose position for application '&1' ?

  The SAP error message CRMCIC_ASP004, which states "Choose position for application '&1'", typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with activities or transactions related to the CRM Interaction Center (IC).
  Cause:
  This error usually arises when the system expects the user to select a specific position or entry related to an application (indicated by '&1'), but the required selection has not been made. This can happen due to various reasons, such as:
  
  Missing Selection: The user has not selected a position or entry in the application.
  Incorrect Navigation: The user may have navigated to a screen or function without making the necessary prior selections.
  Configuration Issues: There may be issues with the configuration of the CRM system that affect how positions are displayed or selected.
  
  Solution:
  To resolve the CRMCIC_ASP004 error, you can try the following steps:
  
  
  Select a Position: Ensure that you have selected a valid position or entry in the application. Look for any dropdowns or selection lists that may require your input.
  
  
  Check Navigation: Review your navigation path to ensure that you are in the correct screen or function. If you have skipped any necessary steps, go back and complete them.
  
  
  Review Configuration: If you have the necessary permissions, check the configuration settings related to the CRM Interaction Center. Ensure that the application is set up correctly to allow for position selection.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the application you are using. This may provide insights into required selections or configurations.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system's configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and the Interaction Center, as they may help you navigate the system more effectively.
  User Training: Ensure that users are adequately trained on the CRM system to minimize errors related to navigation and selection.
  
  By following these steps, you should be able to address the CRMCIC_ASP004 error and continue working within the SAP CRM system.