How To Fix CRM_WFD_UI033 - Select only one resource to find route

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_UI - WFD: UI Messages

• Message number: 033

• Message text: Select only one resource to find route

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_UI033 - Select only one resource to find route ?

  The SAP error message CRM_WFD_UI033 ("Select only one resource to find route") typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to find a route for a resource (like a vehicle or a service technician) but have selected multiple resources instead of just one.
  Cause:
  The error is triggered because the system requires a single resource to calculate a route. When multiple resources are selected, the system cannot determine which one to use for the routing process, leading to this error message.
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Single Resource: Ensure that you only select one resource when attempting to find a route. This could be a service technician, vehicle, or any other resource relevant to your routing needs.
  
  
  Check the Selection Method: If you are using a selection screen or a list, make sure to deselect any additional resources before proceeding to find the route.
  
  
  Review User Interface: If you are using a custom or modified user interface, ensure that it is designed to allow only single selections where necessary.
  
  
  Test the Functionality: After making the selection, try to find the route again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that deal with route planning and resource management.
  Documentation: Refer to SAP Help documentation for CRM and routing functionalities to understand the expected behavior and any limitations.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to access routing functionalities.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.