How To Fix CRM_WFD_UI031 - No route directions found; route cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_UI - WFD: UI Messages

• Message number: 031

• Message text: No route directions found; route cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_UI031 - No route directions found; route cannot be sent ?

  The SAP error message CRM_WFD_UI031 ("No route directions found; route cannot be sent") typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to send route information, such as in a mobile application or during route planning. This error indicates that the system could not find any route directions for the specified parameters, which prevents the route from being sent.
  Causes:
  
  Missing Route Data: The route you are trying to send may not have been properly defined or may not exist in the system.
  Incorrect Parameters: The parameters used to define the route (such as start and end locations) may be incorrect or incomplete.
  
  Configuration Issues: There may be issues with the configuration of the routing or transportation management settings in the SAP system.
  Data Inconsistencies: There could be inconsistencies or missing data in the master data related to the locations or routes.
  Authorization Issues: The user may not have the necessary authorizations