How To Fix CRM_WFD_UI013 - Resource failure while calling RFC to extract staffing levels

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_UI - WFD: UI Messages

• Message number: 013

• Message text: Resource failure while calling RFC to extract staffing levels

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_UI013 - Resource failure while calling RFC to extract staffing levels ?

  The SAP error message CRM_WFD_UI013 indicates a resource failure while calling a Remote Function Call (RFC) to extract staffing levels. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and can be related to various issues, including system configuration, network problems, or issues with the underlying data.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the systems involved in the RFC call.
  Authorization Issues: The user or service account executing the RFC may not have the necessary authorizations to access the required data.
  System Configuration: Incorrect configuration of the RFC destination or the related systems can lead to this error.
  Resource Limitations: The system may be experiencing resource constraints, such as memory or processing power, which can affect the execution of the RFC.
  Data Issues: There may be inconsistencies or issues with the data being accessed or processed during the RFC call.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Authorizations: Verify that the user or service account has the necessary authorizations to perform the RFC call. You may need to check roles and permissions in the SAP system.
  Validate RFC Configuration: Check the configuration of the RFC destination in transaction SM59. Ensure that the destination is correctly set up and that the connection is working.
  Monitor System Resources: Use transaction SM50 or SM66 to monitor system performance and check for any resource bottlenecks. If the system is under heavy load, consider optimizing performance or increasing resources.
  Check for Data Issues: Investigate the data being accessed during the RFC call. Look for any inconsistencies or errors in the staffing levels data that may be causing the failure.
  Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM and RFC to ensure that all configurations and settings are correctly implemented.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation and resolution.