How To Fix CRM_WFD_UI010 - Define a schedule strategy in your user settings first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WFD_UI - WFD: UI Messages

  • Message number: 010

  • Message text: Define a schedule strategy in your user settings first

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WFD_UI010 - Define a schedule strategy in your user settings first ?

    The SAP error message CRM_WFD_UI010 indicates that a user needs to define a schedule strategy in their user settings before they can proceed with certain functionalities in the SAP CRM system. This error typically arises in the context of workflow or scheduling functionalities within the CRM application.

    Cause:

    The error occurs because the user has not set a schedule strategy in their user profile. The schedule strategy is essential for determining how tasks and activities are scheduled and managed within the CRM system. Without this configuration, the system cannot proceed with the required operations.

    Solution:

    To resolve this error, follow these steps to define a schedule strategy in your user settings:

    1. Access User Settings:

      • Navigate to the user settings in the SAP CRM system. This can usually be done by going to the top menu and selecting System > User Profile > Own Data or by using transaction code SU3.
    2. Define Schedule Strategy:

      • In the user profile settings, look for the tab or section related to Defaults or Parameters.
      • Find the field for Schedule Strategy (this may vary based on your system version).
      • Enter the appropriate schedule strategy code. If you are unsure of which strategy to use, consult with your system administrator or refer to your organization's documentation.
    3. Save Changes:

      • After entering the schedule strategy, make sure to save your changes.
    4. Log Out and Log Back In:

      • It may be necessary to log out of the system and log back in for the changes to take effect.
    5. Retry the Operation:

      • After updating your user settings, try to perform the operation that previously resulted in the error.

    Related Information:

    • Schedule Strategies: These are predefined methods for scheduling tasks and can include various parameters such as time frames, priorities, and resource allocation.
    • User Profile Management: Understanding how to manage user profiles and settings is crucial for effective use of SAP CRM.
    • Consult Documentation: If you are unsure about which schedule strategy to use, refer to SAP documentation or consult with your SAP support team for guidance.

    If the issue persists after following these steps, it may be necessary to check for additional configuration settings or consult with your SAP support team for further assistance.

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