How To Fix CRM_WFD_BOL_GENIL020 - Conversion of GUID &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_BOL_GENIL - WFD BOL GenIL Messages

• Message number: 020

• Message text: Conversion of GUID &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_BOL_GENIL020 - Conversion of GUID &1 failed ?

  The SAP error message CRM_WFD_BOL_GENIL020: Conversion of GUID &1 failed typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the conversion of a GUID (Globally Unique Identifier) in the Business Object Layer (BOL) or the Generic Interface Layer (GENIL). This error can arise due to various reasons, including data inconsistencies, incorrect GUID formats, or issues with the underlying data model.
  Causes:
  
  Invalid GUID Format: The GUID being processed may not be in the correct format or may be corrupted.
  Data Inconsistencies: There may be inconsistencies in the data stored in the database, leading to failed conversions.
  Missing Data: The GUID may refer to an object that does not exist in the database.
  System Configuration Issues: There may be configuration issues in the BOL or GENIL layers that affect how GUIDs are processed.
  Transport Issues: If the error occurs after a transport, it may be due to missing or incorrectly transported objects.
  
  Solutions:
  
  Check GUID Format: Ensure that the GUID being processed is in the correct format. A valid GUID typically has a specific structure (e.g., 32 hexadecimal characters, often displayed in 5 groups separated by hyphens).
  Verify Data Integrity: Check the database for the existence of the object associated with the GUID. You can use transaction codes like SE16 or SE11 to inspect the relevant tables.
  Debugging: If you have access to the development environment, you can debug the code to identify where the conversion is failing. Look for the specific point in the code where the GUID is being processed.
  Check Configuration: Review the configuration settings in the BOL and GENIL layers to ensure they are set up correctly.
  Transport Check: If the issue arose after a transport, verify that all necessary objects were transported correctly and that there are no missing dependencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to explore the relevant objects and functions related to BOL and GENIL.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Documentation: Refer to the official SAP documentation for CRM and BOL/GENIL for more detailed information on GUID handling and troubleshooting.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.