How To Fix CRM_WFD_BOL_GENIL007 - Demand ID is missing for resource ranking


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WFD_BOL_GENIL - WFD BOL GenIL Messages

  • Message number: 007

  • Message text: Demand ID is missing for resource ranking

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WFD_BOL_GENIL007 - Demand ID is missing for resource ranking ?

    The SAP error message CRM_WFD_BOL_GENIL007 indicates that there is a missing Demand ID for resource ranking in the context of SAP CRM (Customer Relationship Management) workflows. This error typically arises when the system is trying to perform resource allocation or ranking but cannot find the necessary Demand ID associated with the resource.

    Cause:

    1. Missing Demand ID: The primary cause of this error is that the Demand ID, which is essential for identifying the demand for resources, is not available in the context where the ranking is being performed.
    2. Data Inconsistency: There may be inconsistencies in the data, such as missing or incomplete entries in the relevant tables.
    3. Configuration Issues: Incorrect configuration in the CRM system related to resource management or workflow settings can lead to this error.
    4. Workflow Context: The workflow context may not be properly set up, leading to the absence of the Demand ID when it is needed.

    Solution:

    1. Check Demand ID: Ensure that the Demand ID is correctly populated in the relevant transaction or context. You may need to review the data entry process to ensure that all required fields are filled out.
    2. Data Consistency Check: Perform a consistency check on the data related to the resources and demands. Look for any missing or incomplete records that could be causing the issue.
    3. Review Configuration: Check the configuration settings in the SAP CRM system related to resource management and workflows. Ensure that all necessary settings are correctly configured.
    4. Debugging: If you have access to the development environment, you can debug the workflow to identify where the Demand ID is expected and why it is missing.
    5. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional insights or recommended actions.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide specific patches or updates that address this issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • Transaction Codes: Familiarize yourself with transaction codes related to resource management and workflows in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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