How To Fix CRM_WFD_BOL_GENIL006 - Status &1 is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WFD_BOL_GENIL - WFD BOL GenIL Messages

• Message number: 006

• Message text: Status &1 is not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WFD_BOL_GENIL006 - Status &1 is not permitted ?

  The SAP error message CRM_WFD_BOL_GENIL006 with the description "Status &1 is not permitted" typically occurs in the context of SAP CRM (Customer Relationship Management) workflows and Business Object Layer (BOL) operations. This error indicates that the system is trying to perform an action on a business object that is not allowed due to its current status.
  Cause:
  
  Invalid Status Transition: The business object (e.g., a sales order, service request, etc.) is in a status that does not allow the requested operation. For example, you might be trying to change the status of an object that is currently in a "Completed" or "Cancelled" state.
  Configuration Issues: The status management configuration for the business object may not be set up correctly, leading to invalid status transitions.
  Workflow Logic: The workflow logic may be attempting to execute an action that is not valid for the current status of the object.
  
  Solution:
  
  Check Current Status: Review the current status of the business object that is causing the error. You can do this by navigating to the object in the SAP CRM system and checking its status.
  Review Status Transitions: Consult the status management configuration for the specific business object to understand the allowed status transitions. This can usually be found in the customizing settings under the relevant application area.
  Modify Workflow Logic: If the error is occurring within a workflow, review the workflow definition to ensure that it is not trying to perform actions that are not allowed for the current status of the object.
  Correct Configuration: If you identify any misconfigurations in the status management, correct them in the customizing settings. This may involve adjusting the allowed status transitions or modifying the workflow to handle the current status appropriately.
  Consult Documentation: Refer to SAP documentation or notes related to the specific business object and its status management for further insights.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWDD (Workflow Builder) to analyze and modify workflows, or CRMD_ORDER to view and manage CRM orders.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  Debugging: If you have access to development tools, consider debugging the workflow or BOL operations to trace the exact point of failure and gather more context about the error.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.