How To Fix CRM_WEBREQ_TOOLBOX004 - Contents of '&1' and '&2' do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_TOOLBOX - Texts for Automatic Error Check of Web Requests (Toolbox)

• Message number: 004

• Message text: Contents of '&1' and '&2' do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_TOOLBOX004 - Contents of '&1' and '&2' do not match ?

  The SAP error message CRM_WEBREQ_TOOLBOX004 indicates that there is a mismatch between two sets of data or parameters in the context of a web request in the SAP CRM system. This error typically arises when the system expects certain values to match but finds discrepancies between them.
  Cause:
  The error message usually occurs due to one of the following reasons:
  
  Data Mismatch: The contents of the two specified parameters (represented by &1 and &2) do not match. This could be due to incorrect data being sent in a web request or a failure in data synchronization.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned, leading to inconsistencies in the expected data.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might not be handling data correctly, leading to mismatches.
  User Input Errors: Users may have entered data incorrectly in the web interface, causing the mismatch.
  
  Solution:
  To resolve the CRM_WEBREQ_TOOLBOX004 error, you can take the following steps:
  
  Check the Parameters: Review the values of the parameters indicated by &1 and &2 in the error message. Identify what these parameters represent and why they might not match.
  Data Validation: Ensure that the data being sent in the web request is valid and matches the expected format. This may involve checking user inputs or the data being processed.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are correctly set up and aligned with the expected values.
  Debugging: If you have access to the development environment, consider debugging the web request to trace where the mismatch occurs. This may involve looking at the code or logic that processes the request.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or functionality you are working with. There may be known issues or additional guidance available.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting or analyzing the issue further.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.