How To Fix CRM_WEBREQ_MONITOR001 - Enter either a request category, or a request category group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_MONITOR - Monitor for Web Requests

• Message number: 001

• Message text: Enter either a request category, or a request category group

What causes this issue?

You have entered a request category and a request category group for
the monitor.

System Response

Processing is not possible.

How to fix this error?

Enter either a request category or a request category group, not both.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_MONITOR001 - Enter either a request category, or a request category group ?

  The SAP error message CRM_WEBREQ_MONITOR001 indicates that the system requires you to specify either a request category or a request category group when trying to access the web request monitor in the SAP CRM system. This error typically occurs when the necessary parameters for filtering or categorizing requests are not provided.
  
  Cause:
  
  Missing Input: The user did not enter any request category or request category group in the selection screen.
  Incorrect Configuration: The system might be misconfigured, leading to the inability to retrieve the necessary categories or groups.
  User Permissions: The user may not have the necessary permissions to view or access certain request categories or groups.
  
  
  Solution:
  
  
  Enter Required Information: 
  
  When prompted, ensure that you enter either a request category or a request category group in the selection criteria. This is the most straightforward solution.
  
  
  
  Check Configuration:
  
  Verify the configuration settings in the SAP CRM system to ensure that request categories and groups are properly defined and