How To Fix CRM_WEBREQ_CUST014 - You must enter a BSP application and an initial page

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 014

• Message text: You must enter a BSP application and an initial page

What causes this issue?

You have not entered either a
<DS:GLOS.0924429B0BAED411AB380060B03C3B0B>BSP application</> or an
initial page or both for your view.

System Response

Therefore, you cannot use your view.

How to fix this error?

You have two options for the layout that is defined in the view:
You enter a non-existant BSP application and an initial page and select
<ls>Generate</>. A BSP application and a confirmation page are then
generated from the initial page you entered, providing that you are in
a client where you can maintain repository objects and also have
authorization for this.
You either enter a BSP application that you created previously with an
existing initial page, or you enter a BSP application that still has to
be created. In this case, do not use standard generation because
possibly, you want to use separate graphics with the HTML pages.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST014 - You must enter a BSP application and an initial page ?

  The SAP error message CRM_WEBREQ_CUST014 indicates that when trying to access a Business Server Page (BSP) application, the system requires both a BSP application name and an initial page to be specified. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to navigate to a BSP application without providing the necessary parameters.
  Cause:
  
  Missing Parameters: The BSP application name or the initial page is not provided in the request.
  Configuration Issues: The BSP application may not be properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified BSP application.
  Incorrect URL: The URL used to access the BSP application may be malformed or missing required components.
  
  Solution:
  
  
  Check the URL: Ensure that the URL used to access the BSP application includes both the BSP application name and the initial page. The correct format typically looks like this:
  http://<host>:<port>/sap/bc/bsp/sap/<bsp_application>/<initial_page>
  
  
  Verify BSP Application Configuration:
  
  Go to transaction SE80 (Object Navigator) and check if the BSP application exists and is active.
  Ensure that the initial page specified in the URL is part of the BSP application.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the BSP application. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review BSP Application Settings:
  
  In transaction SE80, navigate to the BSP application and check the properties to ensure that the initial page is correctly defined.
  
  
  
  Consult Documentation: If you are unsure about the correct BSP application or initial page, refer to the SAP documentation or consult with your SAP administrator.
  
  
  Debugging: If the issue persists, consider debugging the application to see if there are any underlying issues causing the parameters to be missing.
  
  
  Related Information:
  
  BSP Applications: Business Server Pages are used in SAP for web-based applications. They are similar to web pages but are designed to interact with SAP data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) for BSP applications and SU53 for authorization checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to the BSP application you are working with.
  
  By following these steps, you should be able to resolve the CRM_WEBREQ_CUST014 error and successfully access the desired BSP application.