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Message type: E = Error
Message class: CRM_WARRANTY_LOG - Messages for Consistency Log - Warranty Check
Message number: 007
Message text: Warranty &1: Subject check positive, warranty valid
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CRM_WARRANTY_LOG007
- Warranty &1: Subject check positive, warranty valid ?The SAP error message CRM_WARRANTY_LOG007 indicates that there is a warranty check issue related to a specific warranty. The message states that the subject check is positive, and the warranty is valid, which suggests that the system has found a valid warranty for the item in question, but there may be other underlying issues that need to be addressed.
Cause:
- Warranty Configuration Issues: There may be issues with how warranties are configured in the system, such as missing or incorrect warranty conditions.
- Data Inconsistencies: There could be inconsistencies in the data related to the warranty, such as incorrect assignment of warranties to products or customers.
- System Settings: The system settings for warranty management may not be properly configured, leading to unexpected behavior.
- Transaction Context: The error may arise in a specific transaction context where the warranty is being checked, such as during a service order or warranty claim processing.
Solution:
- Check Warranty Configuration: Review the warranty configuration in the system to ensure that all necessary conditions and parameters are correctly set up.
- Validate Data: Check the data related to the warranty, including the assignment of warranties to the relevant products and customers. Ensure that there are no discrepancies.
- Review Transaction Context: Analyze the specific transaction that triggered the error. Ensure that all required fields and conditions are met for the warranty check to be successful.
- Consult Documentation: Refer to SAP documentation or help resources for warranty management to understand the specific requirements and configurations needed.
- Debugging: If you have access to technical resources, consider debugging the process to identify where the issue is occurring in the code or logic.
- SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates/patches that could resolve the issue.
Related Information:
If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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