How To Fix CRM_UTILITY_UIS090 - Missing transaction type in Customizing

CRM_UTILITY_UIS090 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 090

• Message text: Missing transaction type in Customizing

What causes this issue?

The structure of the tree structure toolbar cannot be executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing (transaction ECRM_ISU_CUST_TO under <LS>IS-U locator -
maintain context menu for tech. objects</>), enhance the <LS>Transaction
type </>field for the non-technical objects: utility contract, utility
quotation and additional transaction types.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_UTILITY_UIS090 - Details

• The SAP error message CRM_UTILITY_UIS090 indicates that there is a missing transaction type in the Customizing settings of your SAP CRM system. This error typically arises when the system is trying to access a transaction type that has not been defined or configured properly in the system.
  
  Cause:
  
  Missing Configuration: The transaction type that the system is trying to use is not defined in the Customizing settings.
  Incorrect Customizing Settings: The transaction type may exist, but it may not be correctly assigned to the relevant business processes or areas.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access certain transaction types.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant area where transaction types are defined (e.g., Sales Order, Service Order,