How To Fix CRM_UTILITY_UIS090 - Missing transaction type in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 090

• Message text: Missing transaction type in Customizing

What causes this issue?

The structure of the tree structure toolbar cannot be executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing (transaction ECRM_ISU_CUST_TO under <LS>IS-U locator -
maintain context menu for tech. objects</>), enhance the <LS>Transaction
type </>field for the non-technical objects: utility contract, utility
quotation and additional transaction types.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS090 - Missing transaction type in Customizing ?

  The SAP error message CRM_UTILITY_UIS090 indicates that there is a missing transaction type in the Customizing settings of your SAP CRM system. This error typically arises when the system is trying to access a transaction type that has not been defined or configured properly in the system.
  Cause:
  
  Missing Configuration: The transaction type that the system is trying to use is not defined in the Customizing settings.
  Incorrect Customizing Settings: The transaction type may exist, but it may not be correctly assigned to the relevant business processes or areas.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access certain transaction types.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant area where transaction types are defined (e.g., Sales Order, Service Order, etc.).
  Ensure that the required transaction type is defined and configured correctly.
  
  
  
  Define Missing Transaction Type:
  
  If the transaction type is indeed missing, you may need to create it. This can typically be done in the same area where you check for existing transaction types.
  Follow the steps to create a new transaction type, ensuring that all necessary parameters are set.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and transported correctly.
  If there are issues, you may need to re-transport the missing configuration.
  
  
  
  User Authorization:
  
  Verify that the user encountering the error has the necessary authorizations to access the transaction type.
  You may need to consult with your security team to ensure that the user roles are correctly assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific transaction type and its configuration for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, which may help in troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.