How To Fix CRM_UTILITY_UIS048 - Status 'quotation' cannot be set once it has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 048

• Message text: Status 'quotation' cannot be set once it has been reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS048 - Status 'quotation' cannot be set once it has been reset ?

  The SAP error message CRM_UTILITY_UIS048 indicates that there is an issue with the status of a quotation in the SAP CRM system. Specifically, the message states that the status 'quotation' cannot be set once it has been reset. This typically occurs when there is an attempt to change the status of a quotation that has already been reset or finalized in a way that prevents further modifications.
  Cause:
  
  Status Management: The quotation may have been reset to a previous status, and the system does not allow the status to be set again to 'quotation' after it has been reset.
  Business Logic: The business process or logic defined in the system may restrict changing the status of a quotation once it has been finalized or reset.
  User Authorization: The user may not have the necessary permissions to change the status of the quotation.
  
  Solution:
  
  Check Quotation Status: Review the current status of the quotation in question. Ensure that it is in a state that allows for status changes.
  Reset the Quotation: If the quotation needs to be modified, consider whether it can be reset to a state that allows for further changes. This may involve using specific transaction codes or functions within the CRM system.
  Consult Documentation: Refer to the SAP documentation or help files related to status management in CRM quotations to understand the allowed transitions and restrictions.
  User Authorization: Ensure that the user attempting to change the status has the necessary authorizations. If not, contact your system administrator to obtain the required permissions.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing quotations and orders.
  Status Profiles: Understand the status profiles configured in your SAP system, as they dictate how and when statuses can be changed.
  Custom Development: If your organization has custom developments or enhancements in the CRM system, check if they are affecting the status management of quotations.
  Testing: If possible, replicate the issue in a test environment to better understand the conditions that lead to the error.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_UTILITY_UIS048 error message.