How To Fix CRM_UTILITY_UIS047 - Point of delivery cannot yet be changed in CRM

CRM_UTILITY_UIS047 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 047

• Message text: Point of delivery cannot yet be changed in CRM

What causes this issue?

You can only change points of delivery in the CRM system if they were
created in the backend system (in most cases the IS-U system). This
helps to prevent inconsistencies between the two systems.

System Response

You cannot yet change the point of delivery in CRM.

How to fix this error?

Wait until the point of delivery is replicated and try to change it
again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS047 - Point of delivery cannot yet be changed in CRM ?

  The SAP error message CRM_UTILITY_UIS047 indicates that the point of delivery (POD) cannot be changed in the Customer Relationship Management (CRM) system. This error typically arises in scenarios where there are restrictions on modifying the POD due to various reasons, such as ongoing transactions, status of the document, or system settings.
  Causes:
  
  Ongoing Transactions: The point of delivery may be linked to ongoing transactions or processes that prevent changes.
  Document Status: The status of the document (e.g., sales order, service order) may not allow changes to the POD.
  Configuration Settings: Certain configuration settings in the CRM system may restrict changes to the POD.
  Data Consistency: The system may enforce data consistency rules that prevent changes to the POD if it affects related data.
  
  Solutions:
  
  Check Document Status: Verify the status of the document associated with the point of delivery. If it is in a status that does not allow changes, you may need to change the status