How To Fix CRM_UTILITY_UIS012 - A contract can be allocated to one point of delivery only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 012

• Message text: A contract can be allocated to one point of delivery only

What causes this issue?

You have selected an object for which a contract cannot be created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a point of delivery. A contract can only be created for a point
of delivery.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS012 - A contract can be allocated to one point of delivery only ?

  The SAP error message CRM_UTILITY_UIS012 indicates that a contract can only be allocated to one point of delivery. This error typically arises in the context of contract management within SAP Customer Relationship Management (CRM) when there is an attempt to assign a contract to multiple points of delivery, which is not allowed.
  Cause:
  
  Multiple Points of Delivery: The primary cause of this error is that the contract is being associated with more than one point of delivery. In SAP, contracts are designed to be linked to a single delivery point to maintain clarity and avoid confusion in logistics and billing processes.
  Incorrect Configuration: There may be configuration settings in the system that are not aligned with the business process, leading to attempts to assign multiple delivery points to a single contract.
  Data Entry Errors: Users may inadvertently select multiple delivery points when creating or modifying a contract.
  
  Solution:
  
  Review Contract Details: Check the contract in question to ensure that it is only linked to one point of delivery. If multiple points of delivery are assigned, remove the additional ones.
  Modify the Contract: If you need to change the point of delivery, you can modify the existing contract to point to the correct delivery location.
  Create Separate Contracts: If there is a legitimate business need to have multiple points of delivery, consider creating separate contracts for each point of delivery instead of trying to allocate them to a single contract.
  Check Configuration: If the issue persists, review the configuration settings in the SAP system to ensure they align with your business processes. This may involve consulting with your SAP Basis or configuration team.
  User Training: Ensure that users are trained on the correct procedures for assigning points of delivery to contracts to prevent future occurrences of this error.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any specific patches or updates related to this error message. SAP's support portal may have additional insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing contracts and CRMD_ORDERADM_H for viewing order administration data.
  Business Process Alignment: Ensure that your business processes are well-documented and that the SAP system is configured to support these processes effectively.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM for further assistance.