How To Fix CRM_UTILITY_UIS004 - &1 premise(s) found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 004

• Message text: &1 premise(s) found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS004 - &1 premise(s) found ?

  The SAP error message CRM_UTILITY_UIS004 typically indicates that there are multiple premises found for a specific entity or record in the SAP Customer Relationship Management (CRM) system. This can occur in scenarios where the system is trying to retrieve or display information related to a business partner, customer, or other entities that have multiple associated premises (locations, addresses, etc.).
  Cause:
  
  Multiple Premises: The primary cause of this error is that the system has identified more than one premise associated with the entity you are trying to access. This can happen if the business partner or customer has multiple addresses or locations defined in the system.
  Data Inconsistency: There may be inconsistencies or duplications in the data that lead to the system being unable to determine which premise to use.
  Configuration Issues: There might be configuration settings in the CRM system that are not set up correctly, leading to this error when trying to access certain records.
  
  Solution:
  
  Review Premises: Check the business partner or customer record to see the list of associated premises. You may need to identify which premise is relevant for your current task.
  Select a Premise: If the system allows, select the appropriate premise from the list provided. This may involve navigating through a selection screen or dropdown menu.
  Data Cleanup: If there are unnecessary or duplicate premises, consider cleaning up the data by removing or consolidating them. This may require administrative access to modify business partner data.
  Configuration Check: Review the configuration settings in the CRM system to ensure that they are set up correctly to handle multiple premises. This may involve consulting with a system administrator or SAP consultant.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the business partner or customer records (e.g., BP for Business Partner).
  User Roles: Ensure that you have the appropriate user roles and permissions to view and modify business partner data, as this can affect your ability to resolve the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.