How To Fix CRM_UTILITY_SALES212 - Contract account entered is not valid for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 212

• Message text: Contract account entered is not valid for item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES212 - Contract account entered is not valid for item &1 ?

  The SAP error message CRM_UTILITY_SALES212 indicates that the contract account entered is not valid for the specified item in a sales document. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue with the contract account associated with a sales order, quotation, or other sales-related documents.
  Causes:
  
  Invalid Contract Account: The contract account entered does not exist or is not active in the system.
  Account Assignment Issues: The contract account may not be correctly assigned to the customer or the specific item in the sales document.
  Data Inconsistencies: There may be inconsistencies in the master data, such as customer master data or contract account data.
  Item-Specific Restrictions: The item in question may have specific restrictions or conditions that prevent the use of the entered contract account.
  Configuration Issues: There may be configuration settings in the system that restrict the use of certain contract accounts for specific items or customers.
  
  Solutions:
  
  Verify Contract Account: Check if the contract account entered is valid and active. You can do this by navigating to the contract account in the SAP system and ensuring it is correctly set up.
  Check Customer Master Data: Ensure that the customer master data is correctly maintained and that the contract account is properly assigned to the customer.
  Review Item Details: Look at the details of the item in the sales document to ensure that it is compatible with the contract account being used.
  Consult Configuration Settings: If you have access, review the configuration settings related to contract accounts and sales documents to ensure there are no restrictions in place.
  Error Logs and Messages: Check for any additional error messages or logs that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check the customer and contract account details.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM sales processes and contract account management for more insights.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.