How To Fix CRM_UTILITY_SALES211 - Division &1 of product &2 does not match division &3 of the PoD

CRM_UTILITY_SALES211 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 211

• Message text: Division &1 of product &2 does not match division &3 of the PoD

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES211 - Division &1 of product &2 does not match division &3 of the PoD ?

  The SAP error message CRM_UTILITY_SALES211 indicates a mismatch between the division of a product and the division of the Point of Delivery (PoD) in the context of a sales order or related transaction. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an inconsistency in the division settings for the product being sold and the division associated with the delivery location.
  
  Cause:
  
  Division Mismatch: The product (material) has been assigned to a specific division (e.g., sales organization division), and the Point of Delivery (PoD) is associated with a different division.
  Master Data Configuration: The material master data or the customer master data may not be correctly configured to reflect the appropriate divisions.
  Sales Area Configuration: The sales area (which includes sales organization, distribution channel, and division) may not be properly set up in the system.
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record for the product in question