How To Fix CRM_UTILITY_SALES111 - No prices exist in the price agreement


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

  • Message number: 111

  • Message text: No prices exist in the price agreement

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_SALES111 - No prices exist in the price agreement ?

    The SAP error message CRM_UTILITY_SALES111 indicates that there are no prices available in the price agreement for the transaction you are trying to process. This error typically occurs in the context of sales order processing or when attempting to retrieve pricing information for a specific product or service.

    Causes:

    1. Missing Price Agreement: The price agreement for the specific customer or material may not exist in the system.
    2. Incorrect Validity Dates: The validity dates of the price agreement may not cover the date of the transaction.
    3. Incorrect Condition Records: The condition records for pricing may not be set up correctly or may be missing.
    4. Customer or Material Not Assigned: The customer or material may not be correctly assigned to the price agreement.
    5. Pricing Procedure Issues: The pricing procedure may not be configured to include the relevant condition types.

    Solutions:

    1. Check Price Agreement: Verify that a valid price agreement exists for the customer and material in question. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code VK11 to view condition records).

    2. Review Validity Dates: Ensure that the validity dates of the price agreement cover the date of the transaction. If the agreement is not valid for the current date, you may need to adjust the dates or create a new agreement.

    3. Create or Update Condition Records: If no condition records exist, you may need to create them. Use transaction code VK11 to create new pricing conditions or VK12 to modify existing ones.

    4. Check Customer and Material Assignment: Ensure that the customer and material are correctly assigned to the price agreement. This can involve checking the master data for both the customer and the material.

    5. Review Pricing Procedure: Check the pricing procedure assigned to the sales document type to ensure it includes the necessary condition types for pricing. You can do this in the configuration settings (transaction code SPRO).

    6. Consult with SAP Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and SPRO (for configuration).
    • SAP Notes: Check for any SAP Notes related to pricing issues in CRM, as there may be specific patches or updates that address known issues.
    • Documentation: Review SAP documentation on pricing procedures and condition records for a deeper understanding of how pricing is managed in SAP CRM.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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