How To Fix CRM_UTILITY_SALES107 - No document being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 107

• Message text: No document being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES107 - No document being processed ?

  The SAP error message CRM_UTILITY_SALES107: No document being processed typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action on a sales document (like a sales order or quotation) that does not exist or is not found in the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Document Not Found: The document you are trying to access may not exist in the system, or it may have been deleted or archived.
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view or process the document.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the document not being available.
  Status of the Document: The document may be in a status that does not allow it to be processed (e.g., it may be closed or completed).
  
  Solutions:
  
  Verify Document Existence: Check if the document number you are trying to access actually exists in the system. You can do this by searching for the document in the relevant transaction or using the document search functionality.
  Check Document Number: Ensure that the document number is entered correctly, without any typos or formatting issues.
  Review Authorizations: Confirm that you have the necessary authorizations to access and process the document. If not, contact your system administrator to request the required permissions.
  Check Document Status: Look into the status of the document to ensure it is in a state that allows processing. If it is closed or completed, you may need to take different actions.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to check for any underlying system issues or data synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing sales orders.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or user manuals related to CRM sales processes for more context on how documents are managed and processed.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.