How To Fix CRM_UTILITY_SALES103 - There are no documents that meet the search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 103

• Message text: There are no documents that meet the search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES103 - There are no documents that meet the search criteria ?

  The SAP error message CRM_UTILITY_SALES103 indicates that there are no documents that meet the search criteria specified in your query. This error typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to search for sales documents (like quotations, orders, etc.) but the system cannot find any matching records.
  Causes:
  
  Incorrect Search Criteria: The search parameters you entered may not match any existing documents. This could be due to typos, incorrect dates, or wrong status filters.
  Data Not Yet Created: There may be no sales documents created in the system for the specified criteria.
  Authorization Issues: The user may not have the necessary permissions to view certain documents.
  Document Status: The documents you are searching for may be in a status that is not included in your search criteria (e.g., archived or deleted).
  System Configuration: There may be issues with the configuration of the CRM system that affect how documents are indexed or retrieved.
  
  Solutions:
  
  Review Search Criteria: Double-check the search parameters you are using. Ensure that all fields are filled out correctly and that you are using the right values.
  Broaden Search Parameters: Try to broaden your search criteria. For example, if you are searching by date, consider expanding the date range.
  Check Document Creation: Verify that the documents you are looking for have indeed been created and saved in the system.
  User Authorizations: Ensure that you have the necessary authorizations to view the documents. You may need to contact your system administrator for assistance.
  Check Document Status: Make sure that the documents you are looking for are not in a status that would exclude them from your search (e.g., archived).
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying system issues or configuration problems.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you navigate and troubleshoot issues related to sales documents.
  User Documentation: Refer to the user documentation or training materials for guidance on how to effectively use the search functionality in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.