Message type: E = Error
Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry
Message number: 060
Message text: Cannot reverse product change, as previous product is a "DUMMY" product
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CRM_UTILITY_SALES060
- Cannot reverse product change, as previous product is a "DUMMY" product ?The SAP error message CRM_UTILITY_SALES060 indicates that there is an issue with reversing a product change in the SAP CRM system. Specifically, it states that the previous product is a "DUMMY" product, which means that the system cannot perform the reversal because the original product does not have valid data or is not properly defined in the system.
Cause: Dummy Product: The product you are trying to revert to is classified as a "DUMMY" product. This typically means that it is a placeholder or a product that has not been fully defined in the system. Data Integrity Issues: There may be issues with the data integrity of the product master data, leading to the inability to reference the previous product correctly.
Configuration Issues: The configuration settings in the CRM system may not allow for the reversal of changes if the previous product is not valid.
Solution: Check Product Master Data: Verify the product master data for
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