How To Fix CRM_UTILITY_SALES029 - Choose an item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 029

• Message text: Choose an item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES029 - Choose an item ?

  The SAP error message CRM_UTILITY_SALES029, which states "Choose an item," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a selection of an item, but no item has been selected.
  Cause:
  
  No Item Selected: The most common cause of this error is that the user has not selected any item from a list or table where an item is required for the action they are trying to perform.
  Incorrect Navigation: The user may have navigated to a screen or function that expects an item to be selected but did not do so.
  User Authorization: In some cases, the user may not have the necessary authorizations to select or view certain items, leading to confusion.
  
  Solution:
  
  Select an Item: Ensure that you have selected an item from the list or table before proceeding with the action. This could involve clicking on a checkbox or selecting a row in a grid.
  Check Navigation: Review the steps you took to reach the current screen. Make sure you are in the correct context where items can be selected.
  Review Authorizations: If you believe you should be able to select an item but cannot, check with your system administrator to ensure you have the necessary authorizations.
  Refresh the Screen: Sometimes, refreshing the screen or reloading the data can help if the system is not displaying items correctly.
  Consult Documentation: If the issue persists, refer to SAP documentation or help resources for more specific guidance related to the transaction or function you are using.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to sales orders, quotations, or other CRM functionalities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly select items in the CRM interface to avoid this error in the future.
  
  If the problem continues after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.