How To Fix CRM_UTILITY_SALES024 - Transaction item &1 was reversed

CRM_UTILITY_SALES024 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 024

• Message text: Transaction item &1 was reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES024 - Transaction item &1 was reversed ?

  The SAP error message CRM_UTILITY_SALES024 indicates that a transaction item has been reversed. This typically occurs in the context of sales order processing within the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  
  Cause:
  
  Reversal of Transaction: The error message is triggered when an attempt is made to process a transaction item that has already been reversed. This could happen if a user tries to edit or process a sales order item that has been marked as reversed in the system.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect references to the original transaction.
  User Actions: A user may have inadvertently reversed the transaction or there may have been a batch job that reversed transactions based on certain criteria.
  
  
  Solution:
  
  Check Transaction Status: Verify the status of the transaction item in question. You can do this by