How To Fix CRM_UTILITY_SALES012 - Contract item is allocated to more than one point of delivery


CRM_UTILITY_SALES012 - Overview

  • Message type: E = Error

  • Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

  • Message number: 012

  • Message text: Contract item is allocated to more than one point of delivery

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_SALES012 - Contract item is allocated to more than one point of delivery ?
    The SAP error message CRM_UTILITY_SALES012 indicates that a contract item is allocated to more than one point of delivery. This situation typically arises in the context of contract management and sales processes within SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules.
    
    Cause: Multiple Allocations: The contract item has been assigned to multiple delivery points, which is not allowed in the system. Each contract item should be linked to a single point of delivery to avoid confusion in processing deliveries and billing. Data Entry Errors: There may have been an error during data entry or configuration, leading to the same contract item being associated with multiple delivery points. System Configuration: The system may not be configured correctly to handle the allocation of contract items to delivery points.
    Solution: Review Contract Item Allocations: Go to the contract in question and check the allocation of the contract items to delivery points. Ensure that each contract item is

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